Aspire to Grow
Do you enjoy testing the limits of possibility? At McGraw Hill, our Sales Support Coordinator drive progress and help build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you.
McGraw Hill is committed to providing learning solutions across the globe. With offices in Asia, Europe, North America, South America, and Australia, our International team impacts students and teachers around the world. Our intuitive and engaging products are available in nearly 60 languages!
What is this role about?
We are hiring a Sales Support Coordinator based in our Kuala Lumpur office. In this role, you will be part of a passionate and driven team to grow the business and maximize the sales of Higher Education Solutions across assigned territories.
This role will also give you the opportunity and exposure to work and collaborate with other McGraw Hill’s divisions, as well as distributors, across regions, for effective solutions to our customers.
What you will be doing:
- Support sales and business development activities
- Play a role as representative call gateway by providing instructor materials/qualifying and allocating lead
- Conduct market research (Course adoption details / competitor information / Bookstores) and update the data every semester
- Manage adoption list (Update from instructor resource request) and
collection feedback from instructor end of semester - Cold email / cold calling / social selling for targeted promotion (e-mail blast)
- Request Samples(SFDC) if needed and dispatch (Print / eSamples)
- New Vendor/ Account creation and credit limit extend request
What can you bring to the role?
- Experience in a sales support, administrative, or coordination role.
- Strong organizational and multitasking abilities.
- Effective oral and written communication skills.
- Experience with CRM tools (e.g., Salesforce) is a plus.
- Microsoft Office Applications Proficiency (Word, Excel, PowerPoint)
Why work for us?
We have a collective passion for the work we do and a curiosity to find new solutions. If you share our determination, together we will drive learning forward.
“McGraw Hill recruiters always use a “@mheducation.com” email address or communicate through our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.”
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McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application.
